Legal
TERMS*
Plain-English terms of service. If anything is unclear, email us.
These terms govern your use of Dullu Digital products
By subscribing to or using any Dullu Digital ("DDi", "we", "us") product, you ("you", "the user") agree to these terms. They cover our products, payment, intellectual property, confidentiality, warranties, and dispute resolution.
Products we offer
DDi builds and sells focused software for marketers, salespeople and small teams. Every product has one published, one-time price listed on its product page. Products are listed on our products page with descriptions and pricing.
Payment terms
Each product defines its own pricing, listed on the product page. Prices are one-time. There is no recurring charge, ever. Payment is processed through our checkout provider. There are no hidden fees. Prices are in USD unless otherwise stated.
Refunds
Because every product is a one-time purchase, there is no subscription to cancel and no billing period. If a product does not work as described, contact us within 14 days of purchase for a full refund.
Data ownership
Your data is yours. We do not lock you in. You can export your data at any time in standard formats. We do not sell your data to third parties. See our Privacy Policy for details on what we collect and why.
Intellectual property
DDi retains ownership of the software and all intellectual property. You retain ownership of your data, and you can export it at any time. Each purchase includes 3 months of free updates. After that the version you have is fully yours to keep running.
Confidentiality
Both parties agree to keep confidential any non-public business, technical, or strategic information shared during the use of our products. This obligation continues for 3 years after the relationship ends.
Warranties & liability
We warrant that our products will function as described on the product page. We do not warrant uninterrupted or error-free operation. Total liability is capped at the one-time price you paid for the product giving rise to the claim.
Data protection
DDi processes your data in accordance with the Kenya Data Protection Act 2019 and EU GDPR. See our Privacy Policy for details on data collection, retention, and your rights.
Termination for cause
Either party may terminate immediately if the other: (a) materially breaches these terms and fails to cure within 14 days of written notice, (b) becomes insolvent or files for bankruptcy, or (c) engages in unlawful activity.
Governing law
These terms are governed by the laws of the Republic of Kenya. Disputes will first be addressed through mediation, then if unresolved, through arbitration in Nairobi under the Nairobi Centre for International Arbitration rules.
Updates to these terms
We may update these terms with 30 days notice. Continued use of our products after the notice period constitutes acceptance. Last updated: September 2026.